FTP Failed!

unanimous9 · May 16, 2020, 11:24pm

Working on a mac 10.15.3 with Wappler 2.9.1

Shared hosting with multiple domains

Please help!

Testing Connection …

set color:use-color yes
set cmd:interactive yes
set file:charset utf-8
set xfer:clobber on
set ftp:timezone
set cmd:show-status yes
set cmd:set-term-status yes
set ftp:list-options -a
set cmd:fail-exit yes
set cmd:time-style “%Y-%m-%d %H:%M:%S”
set ftp:ssl-allow no
set ssl:verify-certificate no
set sftp:auto-confirm yes
set sftp:connect-program “ssh -a -x -v”
set net:max-retries 3
set net:timeout 20
set net:reconnect-interval-base 5
set net:reconnect-interval-multiplier 1
open -u user,pass sftp://mysite.com
cd /public_html/
---- Running connect program (ssh -a -x -v -s -l user mysite.com sftp)
—> sending a packet, length=5, type=1(INIT), id=0
<— OpenSSH_7.9p1, LibreSSL 2.7.3
<— debug1: Reading configuration data /etc/ssh/ssh_config
<— debug1: /etc/ssh/ssh_config line 48: Applying options for *
<— debug1: Connecting to mysite.com [xxx.xxx.xxx.xxx] port 22.
**** Timeout - reconnecting
---- Disconnecting
---- Running connect program (ssh -a -x -v -s -l user mysite.com sftp)
—> sending a packet, length=5, type=1(INIT), id=0
<— OpenSSH_7.9p1, LibreSSL 2.7.3
<— debug1: Reading configuration data /etc/ssh/ssh_config
<— debug1: /etc/ssh/ssh_config line 48: Applying options for *
<— debug1: Connecting to mysite.com [xxx.xxx.xxx.xxx] port 22.
<— debug1: connect to address xxx.xxx.xxx.xxx port 22: Connection refused
<— ssh: connect to host mysite.com port 22: Connection refused
**** Peer closed connection
---- Disconnecting
---- Running connect program (ssh -a -x -v -s -l user mysite.com sftp)
—> sending a packet, length=5, type=1(INIT), id=0
<— OpenSSH_7.9p1, LibreSSL 2.7.3
<— debug1: Reading configuration data /etc/ssh/ssh_config
<— debug1: /etc/ssh/ssh_config line 48: Applying options for *
<— debug1: Connecting to mysite.com [xxx.xxx.xxx.xxx] port 22.
<— debug1: connect to address xxx.xxx.xxx.xxx port 22: Connection refused
<— ssh: connect to host mysite.com port 22: Connection refused
**** Peer closed connection
---- Disconnecting
cd: Fatal error: max-retries exceeded (connect to host mysite.com port 22: Connection refused)

unanimous9 · May 16, 2020, 11:56pm

Screen Shot 2020-05-16 at 7.56.08 PM

ben · May 17, 2020, 12:58am

A couple of things to try:

different Access Types
IP address for the Server

unanimous9 · May 17, 2020, 12:59am

I tried it on the on the FTP, it failed again.

Testing Connection …

set color:use-color yes
set cmd:interactive yes
set file:charset utf-8
set xfer:clobber on
set ftp:timezone
set cmd:show-status yes
set cmd:set-term-status yes
set ftp:list-options -a
set cmd:fail-exit yes
set cmd:time-style “%Y-%m-%d %H:%M:%S”
set ftp:ssl-allow no
set ssl:verify-certificate no
set net:max-retries 3
set net:timeout 20
set net:reconnect-interval-base 5
set net:reconnect-interval-multiplier 1
open -u user,pass ftp://mysite.com
---- Resolving host address…
---- 1 address found: xxx.xxx.xxx.xxx
cd public_html/mysite.com
---- Connecting to mysite.com (xxx.xxx.xxx.xxx) port 21
<— 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<— 220-You are user number 1 of 50 allowed.
<— 220-Local time is now 03:02. Server port: 21.
<— 220-This is a private system - No anonymous login
<— 220-IPv6 connections are also welcome on this server.
<— 220 You will be disconnected after 15 minutes of inactivity.
—> FEAT
<— 211-Extensions supported:
<— EPRT
<— IDLE
<— MDTM
<— SIZE
<— MFMT
<— REST STREAM
<— MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<— MLSD
<— AUTH TLS
<— PBSZ
<— PROT
<— UTF8
<— TVFS
<— ESTA
<— PASV
<— EPSV
<— SPSV
<— ESTP
<— 211 End.
—> OPTS UTF8 ON
<— 200 OK, UTF-8 enabled
—> USER user
<— 331 User user OK. Password required
—> PASS pass
<— 530 Login authentication failed
---- Closing control socket
cd: Login failed: 530 Login authentication failed

how can i change IP?

unanimous9 · May 17, 2020, 1:03am

Screen Shot 2020-05-16 at 9.01.57 PM

unanimous9 · May 17, 2020, 1:08am

do I need root access to do this?
I’m on a shared unlimited hosting account

unanimous9 · May 17, 2020, 2:49am

so the boostrap from wappler did add to the cpanel files but the connection is still saying failed.

Help please

unanimous9 · May 17, 2020, 2:51am

unanimous9 · May 17, 2020, 5:40pm

I just tried on a windows it says:
Cannot connect to your remote website! Server is down or you have wrong path in web server url

BruceSchueller · May 18, 2020, 4:55pm

Change “Web Server URL” to an IP address. This overrides any DNS issues.
Change “Access Type” to plain FTP.
Enter a port value. i.e. 21. Without the right port to the server you will never be able to connect.
Logon to your hosting’s control panel and make sure you have created a FTP account on the server. In all likelihood you have since you entered a user and Password fields. But double check to be on the safe side.
Click on “Test Connection” as you go through each step. But first, start with my step 3.

Hope that this helps you.

unanimous9 · May 18, 2020, 4:59pm

Hi Bruce,

Thank you but I made those changes and it doesn’t even let me run it. It says Invalid remote URL, should start with https:// or https://

unanimous9 · May 18, 2020, 5:00pm

I just tried with adding the url and keeping everything else like you mentioned it still failed. Not sure why

unanimous9 · May 18, 2020, 6:01pm

I would like to solve this, any help please

Teodor · May 18, 2020, 6:05pm

Well obviously your ftp settings are wrong.
Where is your ftp account pointing to? To the public_html folder or to the sub folder where you are to get into?

unanimous9 · May 18, 2020, 6:22pm

it’s a shared hosting account
should i point it to: the main domain the account is under or the sub folder? I tried both it didn’t work.

Should I have the domain on cpanel as a subdomain or domains?

Teodor · May 18, 2020, 6:25pm

How is your ftp account set up? Which folder does it point to?
You should have all the info you need to connect to the server in your hosting control panel…

unanimous9 · May 18, 2020, 6:40pm

i have two ftp accounts, one for the main domain and this for the other domain i added, here

unanimous9 · May 18, 2020, 6:41pm

I just added the main domain info to see if it would connect it didn’t
Testing Connection …

set color:use-color yes
set cmd:interactive yes
set file:charset utf-8
set xfer:clobber on
set ftp:timezone
set cmd:show-status yes
set cmd:set-term-status yes
set ftp:list-options -a
set cmd:fail-exit yes
set cmd:time-style “%Y-%m-%d %H:%M:%S”
set ftp:ssl-allow no
set ssl:verify-certificate no
set net:max-retries 3
set net:timeout 20
set net:reconnect-interval-base 5
set net:reconnect-interval-multiplier 1
open -u user,pass ftp://ftp.user.com:21
---- Resolving host address…
---- 1 address found: xxx.xxx.xxx.xxx
cd /public_html/
---- Connecting to ftp.user.com (xxx.xxx.xxx.xxx) port 21
<— 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<— 220-You are user number 1 of 50 allowed.
<— 220-Local time is now 20:40. Server port: 21.
<— 220-This is a private system - No anonymous login
<— 220-IPv6 connections are also welcome on this server.
<— 220 You will be disconnected after 15 minutes of inactivity.
—> FEAT
<— 211-Extensions supported:
<— EPRT
<— IDLE
<— MDTM
<— SIZE
<— MFMT
<— REST STREAM
<— MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<— MLSD
<— AUTH TLS
<— PBSZ
<— PROT
<— UTF8
<— TVFS
<— ESTA
<— PASV
<— EPSV
<— SPSV
<— ESTP
<— 211 End.
—> OPTS UTF8 ON
<— 200 OK, UTF-8 enabled
—> USER user
<— 331 User user OK. Password required
—> PASS pass
<— 530 Login authentication failed
---- Closing control socket
cd: Login failed: 530 Login authentication failed

Screen Shot 2020-05-18 at 2.41.26 PM

unanimous9 · May 18, 2020, 6:43pm

so now both the main domain and the share domain do not connect. the ftp account details is not wrong to me

ben · May 19, 2020, 12:10am

Something is not correct on the server. This is what I see, very irregular: