Change billing information


#1

Where can I change the billing information to update an expired credit card?
Thank you in advance.


#2

Sure we can do this - I will send you a link for payment and billing info change as personal message


#3

Thank you very much!


#4

George hi, I also have the same issue, Where can I change the billing information to update my credit card?
Thank you in advance


#5

Hi Joy,

We will providing change billing info in Wappler very soon!

But for now if you current payment source fails - I will send you a direct payment link that you can complete with your new credit card.

So nothing to worry, if your current credit cards fails - just msg me and I will pass you the new payment link.
I think your trial is about to expire in 2 days, so you will be charged then.


How to change my payment card or option for Wappler pro license
#6

i did the registration during the black friday period and used the code to enjoy the discount, i hope i will still get the discount if my current card fails when you pass me the new payment link?


#7

yes no problem - the discount is tied to your account so it is independent of the payment credit card


#8

I hope you will make the access to change billing info web based so that one can do it from any device anywhere. This is important in cases where I want a third party to pay for me.


#9

@George, @Teodor, etc.,

In case its worth anything to the developers, I considered buying into Wappler during the Black Friday / Cyber Monday to take advantage of the sale. But when I came to the realization it all happened through the app and not through an actual web page in a browser I opted to wait further. I feel better using an actual secure web page, or routing out of an app to do so. Where I can see, verify and monitor all that is taking place with my information. I see its supposedly using Stripe, but I can’t seem to verify that or check validation of certificates etc., nor for sure know what is actually taking place via the app.

Just my 2 cents, but maybe others are turned away due to this also?


#10

Thank you for the feedback! We noticed the same thing too.

Initially we thought it will be more convenient through Wappler, but I get what you mean! On a web site you feel much more secure when you inspect the certificates and such.

So we will definitely provide also a web based license purchasing option, as part of Wappler.io


#11

Thank you for your response @George very much appreciated.

Good to hear and glad the team recognized it also.