Can't connect to Production server anymore

Wappler General
#1

Hello,
I’ve opened one of my old project which needed to be updated and now I’m facing same problem - When I’m openedning Production tab console shows error: All configured authentication methods failed at doNextAuth
Remote Docker server is not available to from production tab, neither from Hetzner console - becuase it’s setup to login with Certificate.

Solution provided here is not acceptable because from Wappler I can’t connect to Remote Server console and from Hetzner console I can’t because it’s setup to login with certificate by Wappler.

@George please provide step-by-step instruction how to fix this problem.

Solution provided in this topic DO server using resource manager can't connect make no sense because I can’t connect to Remote Server.

image
image1365×1050 95.5 KB

When I’m trying to use System check on remote server I see this error

Error in server access setup: 
root@*********: Permission denied (publickey,password).
#2

I’ve ended up to fully re-create my production server and now I’m not able to add Hetzner as a cloud provider.

hetzner_bug
hetzner_bug1910×1254 2.56 MB

  • Provder folder under .Wappler is empty
  • Public SSH keys on Hetzner is empty before what is shown in recording above
  • Wappler just does nothing
    report1684230566392.zip (65.5 KB)
  • Bug report providerd

@George may I please kindly ask you to look in to this problem? I’m literally just can’t do with production environment nothing right now,

#3

@George I’ve checked my other project which has Hetzner production hosting - and situaiton is the same - I just can’t connect to them!

#4

In the project which was working last week when I’m trying to refresh Server under Resources I get this error: Error: Timed out while waiting for handshake at C:\Users\USERNAME\AppData\Local\Wappler\resources\app\node_modules\ssh2\lib\client.js:1116:23 at sentryWrapped (C:\Users\USERNAME\AppData\Local\Wappler\resources\app\node_modules\@sentry\browser\dist\helpers.js:75:23)

#5

Even after fully re-install Wappler and with new project - I can’t connect or add Hetzner as a Provider.
No output with Debbug turn on during adding Cloud Provider.

#6

After half a day I downgraded to Wappler 5.5.3 and was able to establish connectivity with Hetzner and was able to use already established connection in another project. Luckily I have DB dump.

Wappler Team, I’m asking you to properly test your releases.

P.S.
Wappler Team and especially @George - I don’t know where your ignorance (including PMs) is coming from, but completely ignoring my messages (and my problem due to Wappler 5.61) - is not how you should treat the community.

#7
#8

Just to be sure. Remember: SSH key should be added in server before to create a connection.
If you recreate your server check that SSH user exist and public and private key works.
Test your ssh keys in terminal.

#9

Also check if your API Key from hetzner is the same, or better create a new API Key in Hetzner Cloud.
https://docs.hetzner.com/cloud/api/getting-started/generating-api-token/

#10

I appreciate your help, but if you look close - SSH Key is create “Less than a minute ago” meaning:

  1. Wappler is using correct API key
  2. Wappler is able to generate SSH key via API
  3. There was NO server created - I just wanted to add new Hosting Provider.

There was no issue with SSH Keys whatsoever but with Wappler instead. As I mentioned - on previous version - everything works perfectly.

#11

Do note that your SSH key is used and authorized for server creation and access.

So if you create a new SSH Key, you are actually starting all over and you won’t have access with the new key to any previously created server.

So you create a SSH key only once - and then use it for everything and keep it safe. That is why it is stored in your personal folder ~/.ssh

So you have to reuse it - not recreate it.

This is Wappler version independent btw. It is just how SSH keys work.

To fully understand how those work maybe check also:

#12

@George I’m not here to argue with you or то prove something, sorry. I wasted to many times today because of Wappler.

  • With Wappler 5.6.1 - I couldn’t establish Hetzner as a hosting provider - it’s seen in video I’ve provided that Output is Wappler was empty and that SSH key was created in Hetzner
  • With Wappler 5.5.3 I was able to connect to Hetzner using same steps
  • With Wappler 5.6.1 problem was with any project where Hetzner is a production server
  • I did nothing with SSH key or with any production target in my projects
#13

5 posts were split to a new topic: Wappler 5.6.1: can’t add new cloud provider in Resource Manager

#14

The adding new provider will be fixed in the next update. Was indeed a bug in Wappler 5.6.1

However the problems with your SSH key is not fully clear to me yet. Maybe it is related.