Hi! I have placed my EU VAT number in my Billing Details before create a subscription for our company, but when i add a Pro Company Yearly Subscription in checkout page, i can’t proceed with my EU VAT number , Can you solve please?
Do you see any error message(s) when you try to subscribe?
No, I see my vat number validated in my Billing Details, and i updated also a SEPA direct debit payment method, but in the checkout page, i fill all fields, pressed PAY button, but nothing occurs.
Only a red signal in a field VAT number, but is the same
Joan Carles López
We found the problem and are working on a fix for the checkout page. I hope to have it fixed later today. Sorry for the inconvenience.