Upgrading to a Business plan

Wappler General Subscriptions
1

Hi there support,

I'd like to upgrade my Wappler Pro Individual Monthly 2019 account to a Business account yearly and add a second license for an employee. But when I follow the steps in account5.wappler.io, my subscription seems to stay at the old plan.

Please help so we can get our new employee working with Wappler :smiley: :tada:

Thanks in advance for your response.

bg

Jelle

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2

You need to upgrade your license first:

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And then you can get an extra license:

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3

Thank you for your swift response, @Teodor. I understand. but the issue is that upon clicking 'Update now', there is some loading. And after that I go back to the Your Subscription screen and the subscription has not been updated.There is no error in console or network tab.

5

Seems that additional user action is required for the payment and the account page isn't correctly setup for that. Do you see a pending invoice on the account page, it should have a link to the payment page. I can also send you the link in a PM if needed.

I will have to update the account website, but that will not be finished today.

1 Like
6

That was it! So in both cases, first the subscription upgrade and second adding the 2nd license, I had to go to payment and pay the invoice. Now all seems good. Thanks for the quick support :heart: :+1:

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