Server Error 500 when trying to send email

Wappler General
1

I'm still working on the registration system tutorials from @Hyperbytes and have encountered a server 500 error when trying to send the validation code. I followed the steps mentioned here: Debugging Server Connect Errors (I think) and here's the (hopefully) more helpful errors I'm getting.

POST http://localhost:3000/api/UserAction/register 500 (Internal Server Error)
_send @ serverconnectForm.js:280
_formSubmit @ serverconnectForm.js:185
_submit @ form.js:63
_submitHandler @ form.js:45

If I click on serverconnectForm.js:280 it shows this section of code:

try {
this._xhr.send(data);
} catch (err) {
this._done(err);
}
},

this._xhr.send(data); has a red circle with an x in it.

2

I don’t think sending email from a local host server will work. At least it never had for me. I always have to test send mail on live server.

1 Like
3

You're looking in the console tab, you need to look in the network tab

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4

I'm using my web server to actually send the mail. Or do you mean it won't work unless the entire site is hosted remotely? I think it's hosted locally in the tutorial.

5

Please follow this guide to see the exact error:

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6

Here's the info from the network tab.

; regCode status 200 type xhr initiator fetch.js:338 size 285 B 8ms
x register status 500 xhr serverconnectForm.js:280 size 594 B 680ms

7

Almost there, still not that :slight_smile:

Inside the network tab, try to find somewhere it says "Response"

1 Like
8

I did follow that guide, and got the info posted above in either the initial message or the replies. There might be something I missed, but I've gone through it twice now.

9

Click on this line in the network tab and it will show more details under response ...

1 Like
10

{
"status": "500",
"code": "ESOCKET",
"message": "13783936:error:100000f7:SSL routines:OPENSSL_internal:WRONG_VERSION_NUMBER:..\..\third_party\boringssl\src\ssl\tls_record.cc:231:\n",
"stack": "Error: 13783936:error:100000f7:SSL routines:OPENSSL_internal:WRONG_VERSION_NUMBER:..\..\third_party\boringssl\src\ssl\tls_record.cc:231:\n"
}

11

Thanks for pointing that out. I was having trouble finding "Response" mentioned by @Apple!

12

What is the mail server you are using here? How's the mailer set up under globals?

13

I'm using my webhost and website domain.

mailerSetup
mailerSetup2561×1440 116 KB

14

Are you sure you configured the settings correctly - i.e the port and use ssl option? Please double check this with your host docs.

1 Like
15

|Username|Your email address: john@example.com| - I copied and pasted this. Double checked for extra spaces.

|Password|The password for that email account.| - Copied and pasted, double checked for spaces.

|Incoming Server|imap.oxcs.bluehost.com| - I'm not using this, since I'm sending mail.

|Incoming Port|993 (IMAP)| - Or this.

|Outgoing Server|smtp.oxcs.bluehost.com| - Copied and pasted, checked for extra spaces.

|Outgoing Port|587 (SMTP)| - Copied and pasted, checked for extra spaces.

|Authentication|Password| - I'm not sure why this is listed twice.

Could there be an issue with special characters in the password? Mine contains ! and $ currently.

16

Try unchecking the Use SSL option and save the mailer setup, then test sending an email again.

1 Like
17

Settings look ok according to bluehost

Screenshot_20240517_063447_Chrome
Screenshot_20240517_063447_Chrome1080×2340 199 KB

1 Like
18

I did, same result.

19

I found a port 465 recommendation as well, also tested it.

I just saw that if you don't use SSL it says to use port 26, so I'll try that.

20

Swapping it to the without SSL settings - mail.example.com and port 26 seems to have fixed some of it. Now it says "Failed to load response data: No resource with given identifire found." That sounds like something named incorrectly in register.json or register.ejs, right?

On another note, is there a way to generate dummy emails for testing purposes?