Php module not loading,

I have pushed files to the server to resolve any corrupt or missing file, but still getting the error.
require(…/…/…/…/…/dmxConnectLib/dmxConnect.php): failed to open stream: No such file or directory

also getting Failed to load resource: the server responded with a status of 500 () from the browser
Size of dmxConnect.php 5313. Here is the permission on the file -rw-r–r--

In the confirm.php we have require(’…/…/…/…/…/dmxConnectLib/dmxConnect.php’);

Can you please post a screenshot of the exact error message from your browser dev tools?

I have attached screenshot of the browser DevTool Console.
The Network screen is blank, no errors or listed


Can you please open the Network tab > XHR and select the file with error there so i can see the exact error message?

The Network tab is blank, see attached.

Ok then click:

Ok, I clicked on it and saw the following message: PHPMailer.php",“line”:1977,“message”:"SMTP connect() failed.
I will check the smtp port, user name and password.