Mailer Issue on SMTP

Wappler General Need Help
22

Your SMTP server just doesn’t allow using an email different than the SMTP account in the sender field. Try using the same mail there instead:

Screenshot 2022-11-30 at 13.49.51
Screenshot 2022-11-30 at 13.49.51886×381 43.9 KB

and leave the reply to as it is now.

23

will that send the email to info@tamilfim.se? when submitting the form?

24

The receiver is whatever you set in the RECEIVER options. I am referring to SENDER now …

25

I did this change but still the same error:

 2022-11-30 11:57:26 Connection: opening to mailout.one.com:587, timeout=300, options=array ( 'ssl' => array ( 'verify_peer' => false, 'verify_peer_name' => false, 'allow_self_signed' => true, ),)
2022-11-30 11:57:26 Connection: opened
2022-11-30 11:57:26 SERVER -> CLIENT: 220 mailout1.pub.mailoutpod1-cph3.one.com ESMTP
2022-11-30 11:57:26 CLIENT -> SERVER: EHLO tamilfilm.se
2022-11-30 11:57:26 SERVER -> CLIENT: 250-mailout1.pub.mailoutpod1-cph3.one.com250-PIPELINING250-SIZE 104857600250-STARTTLS250-ENHANCEDSTATUSCODES250 8BITMIME
2022-11-30 11:57:26 CLIENT -> SERVER: STARTTLS
2022-11-30 11:57:26 SERVER -> CLIENT: 220 2.0.0 Ready to start TLS
2022-11-30 11:57:26 CLIENT -> SERVER: EHLO tamilfilm.se
2022-11-30 11:57:26 SERVER -> CLIENT: 250-mailout1.pub.mailoutpod1-cph3.one.com250-PIPELINING250-SIZE 104857600250-AUTH LOGIN PLAIN250-ENHANCEDSTATUSCODES250 8BITMIME
2022-11-30 11:57:26 CLIENT -> SERVER: AUTH LOGIN
2022-11-30 11:57:26 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2022-11-30 11:57:26 CLIENT -> SERVER: [credentials hidden]
2022-11-30 11:57:26 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2022-11-30 11:57:26 CLIENT -> SERVER: [credentials hidden]
2022-11-30 11:57:26 SERVER -> CLIENT: 235 2.7.0 Ok
2022-11-30 11:57:26 CLIENT -> SERVER: MAIL FROM:<devthines@gmail.com>
2022-11-30 11:57:26 SERVER -> CLIENT: 554 5.7.8 User [info@tamilfilm.se] not authorized to send as on behalf of <devthines@gmail.com>
2022-11-30 11:57:26 SMTP ERROR: MAIL FROM command failed: 554 5.7.8 User [info@tamilfilm.se] not authorized to send as on behalf of <devthines@gmail.com>
The following From address failed: devthines@gmail.com : MAIL FROM command failed,User [info@tamilfilm.se] not authorized to send as on behalf of <devthines@gmail.com>,554,5.7.8SMTP server error: MAIL FROM command failed Detail: User [info@tamilfilm.se] not authorized to send as on behalf of <devthines@gmail.com> SMTP code: 554 Additional SMTP info: 5.7.8
2022-11-30 11:57:26 CLIENT -> SERVER: QUIT
2022-11-30 11:57:26 SERVER -> CLIENT:
2022-11-30 11:57:26 SMTP ERROR: QUIT command failed:
2022-11-30 11:57:26 Connection: closed
26

Doesn’t look like that when checking the error:

Please post a screenshot of the send mail step config

27

Here it is for contact form:

Screenshot 2022-11-30 at 13.07.58
Screenshot 2022-11-30 at 13.07.582616×1230 258 KB

28

Then also try to put this same email in the reply to option, or just leave reply to empty to see if it makes any difference.

29

Unfortunately it returns same error. very strange.

30

Are you sure you uploaded all the files to your server when you changed the settings and saved your server action?

31

Yes, now it works. what was happened was when i renamed the send mail actions in server connect actions, those changes are not overriding through ftp upload when i publish the project. because of that server does not has my changes and keep on resulting same error. now i have removed remote files and reupload all the changes. thereafter it all working. Thanks @Teodor

1 Like
32

if you are using outgoing port 587 then that should be encyrpted and should have the use SSL checkbox checked?

33

No, 587 (and 25) is non-SSL. 465 is SSL - normally.

1 Like