Nah. BS reply by Vultr. They fucked up. They should own it and not use the Chief BS Officer to try and put the blame on the Reddit guy. Who cares if the account is 5 days or 1 hour old. Maybe he just created the account to post that. Doesn’t make the TOS less real.
The old TOS clearly states that the data you store (among other verbs) in the “Services” or through the “Services” is theirs. And their “Services” are ALL their services.
I have zero affiliation with Vultr and let’s just wait for the TOS update. Compared to most big players in the cloud infrastructure space they are a newcomers and mistakes happen. All that matters is a TOS update in my opinion.