FTP Failed! (Urgent)

[unanimous9]

Hi,

I have my own vps, the ftp connection is not going through.

Pease assist.

Please see the screenshot below:

https://privatebin.support-tools.com/?d4d4b8bff962acd2#Fbr1Y9S6uaYQMV8+bjsrnoi+bQEv+iZ+tc6auctxO0s=

https://privatebin.support-tools.com/?4582661475f82112#GNUp3Pldm7T8ZoZ7uiZso1bdmT8818/ZpCsTfYBfFfw=

Testing Connection …

• set color:use-color yes
• set cmd:interactive yes
• set file:charset utf-8
• set xfer:clobber on
• set ftp:timezone
• set cmd:show-status yes
• set cmd:set-term-status yes
• set ftp:list-options -a
• set cmd:fail-exit yes
• set cmd:time-style “%Y-%m-%d %H:%M:%S”
• set ftp:ssl-allow no
• set ssl:verify-certificate no
• set net:max-retries 3
• set net:timeout 20
• set net:reconnect-interval-base 5
• set net:reconnect-interval-multiplier 1
• open -u user,pass ftp://mysite.com
  ---- Resolving host address…
  ---- 1 address found: xxx.xxx.xxx.xxx
• cd /home/adminhn/public_html
  ---- Connecting to mysite.com (xxx.xxx.xxx.xxx) port 21
  <— 220 ProFTPD Server (ProFTPD Default Installation) [::ffff:xxx.xxx.xxx.xxx]
  —> FEAT
  <— 211-Features:
  <— AUTH TLS
  <— CCC
  <— CLNT
  <— EPRT
  <— EPSV
  <— HOST
  <— MDTM
  <— MFF modify;UNIX.group;UNIX.mode;
  <— MFMT
  <— MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.groupname*;UNIX.mode*;UNIX.owner*;UNIX.ownername*;
  <— PBSZ
  <— PROT
  <— REST STREAM
  <— SIZE
  <— SSCN
  <— TVFS
  <— 211 End
  —> CLNT lftp/4.8.4
  <— 200 OK
  —> HOST mysite.com
  **** Timeout - reconnecting
  ---- Closing control socket
  ---- Connecting to mysite.com (xxx.xxx.xxx.xxx) port 21
  <— 220 ProFTPD Server (ProFTPD Default Installation) [::ffff:xxx.xxx.xxx.xxx]
  —> FEAT
  <— 211-Features:
  <— AUTH TLS
  <— CCC
  <— CLNT
  <— EPRT
  <— EPSV
  <— HOST
  <— MDTM
  <— MFF modify;UNIX.group;UNIX.mode;
  <— MFMT
  <— MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.groupname*;UNIX.mode*;UNIX.owner*;UNIX.ownername*;
  <— PBSZ
  <— PROT
  <— REST STREAM
  <— SIZE
  <— SSCN
  <— TVFS
  <— 211 End
  —> CLNT lftp/4.8.4
  <— 200 OK
  —> HOST mysite.com
  **** Timeout - reconnecting
  ---- Closing control socket
  ---- Connecting to mysite.com (xxx.xxx.xxx.xxx) port 21
  <— 220 ProFTPD Server (ProFTPD Default Installation) [::ffff:xxx.xxx.xxx.xxx]
  —> FEAT
  <— 211-Features:
  <— AUTH TLS
  <— CCC
  <— CLNT
  <— EPRT
  <— EPSV
  <— HOST
  <— MDTM
  <— MFF modify;UNIX.group;UNIX.mode;
  <— MFMT
  <— MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.groupname*;UNIX.mode*;UNIX.owner*;UNIX.ownername*;
  <— PBSZ
  <— PROT
  <— REST STREAM
  <— SIZE
  <— SSCN
  <— TVFS
  <— 211 End
  —> CLNT lftp/4.8.4
  <— 200 OK
  —> HOST mysite.com
  **** Timeout - reconnecting
  ---- Closing control socket
  cd: Fatal error: max-retries exceeded

[Teodor]

The error i see **** Timeout - reconnecting can be caused by a few things, like for example if the FTP port is blocked, or using passive/acrive mode not correctly selected, or your domain name cannot be resolved properly.

[unanimous9]

how do I change it?

I don’t believe it is blocked.

[Teodor]

I also notice a different issue - if you have set the directory to:

Then here you just need to leave the remote directory empty:

Are you able to connect to your ftp server using an ftp client like filezilla?

[unanimous9]

I just did it with removing the directory and it failed again.

Testing Connection …

• set color:use-color yes
• set cmd:interactive yes
• set file:charset utf-8
• set xfer:clobber on
• set ftp:timezone
• set cmd:show-status yes
• set cmd:set-term-status yes
• set ftp:list-options -a
• set cmd:fail-exit yes
• set cmd:time-style “%Y-%m-%d %H:%M:%S”
• set ftp:ssl-allow no
• set ssl:verify-certificate no
• set net:max-retries 3
• set net:timeout 20
• set net:reconnect-interval-base 5
• set net:reconnect-interval-multiplier 1
• open -u user,pass ftp://mysite.com
  ---- Resolving host address…
  ---- 1 address found: xxx.xxx.xxx.xxx
• ls
  ---- Connecting to mysite.com (xxx.xxx.xxx.xxx) port 21
  <— 220 ProFTPD Server (ProFTPD Default Installation) [::ffff:xxx.xxx.xxx.xxx]
  —> FEAT
  <— 211-Features:
  <— AUTH TLS
  <— CCC
  <— CLNT
  <— EPRT
  <— EPSV
  <— HOST
  <— MDTM
  <— MFF modify;UNIX.group;UNIX.mode;
  <— MFMT
  <— MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.groupname*;UNIX.mode*;UNIX.owner*;UNIX.ownername*;
  <— PBSZ
  <— PROT
  <— REST STREAM
  <— SIZE
  <— SSCN
  <— TVFS
  <— 211 End
  —> CLNT lftp/4.8.4
  <— 200 OK
  —> HOST mysite.com
  **** Timeout - reconnecting
  ---- Closing control socket
  ---- Connecting to mysite.com (xxx.xxx.xxx.xxx) port 21
  <— 220 ProFTPD Server (ProFTPD Default Installation) [::ffff:xxx.xxx.xxx.xxx]
  —> FEAT
  <— 211-Features:
  <— AUTH TLS
  <— CCC
  <— CLNT
  <— EPRT
  <— EPSV
  <— HOST
  <— MDTM
  <— MFF modify;UNIX.group;UNIX.mode;
  <— MFMT
  <— MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.groupname*;UNIX.mode*;UNIX.owner*;UNIX.ownername*;
  <— PBSZ
  <— PROT
  <— REST STREAM
  <— SIZE
  <— SSCN
  <— TVFS
  <— 211 End
  —> CLNT lftp/4.8.4
  <— 200 OK
  —> HOST mysite.com
  **** Timeout - reconnecting
  ---- Closing control socket
  ---- Connecting to mysite.com (xxx.xxx.xxx.xxx) port 21
  <— 220 ProFTPD Server (ProFTPD Default Installation) [::ffff:xxx.xxx.xxx.xxx]
  —> FEAT
  <— 211-Features:
  <— AUTH TLS
  <— CCC
  <— CLNT
  <— EPRT
  <— EPSV
  <— HOST
  <— MDTM
  <— MFF modify;UNIX.group;UNIX.mode;
  <— MFMT
  <— MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.groupname*;UNIX.mode*;UNIX.owner*;UNIX.ownername*;
  <— PBSZ
  <— PROT
  <— REST STREAM
  <— SIZE
  <— SSCN
  <— TVFS
  <— 211 End
  —> CLNT lftp/4.8.4
  <— 200 OK
  —> HOST mysite.com
  **** Timeout - reconnecting
  ---- Closing control socket
  ls: Fatal error: max-retries exceeded

[Teodor]

Can you check this please:

@Teodor

Are you able to connect to your ftp server using an ftp client like filezilla?

[unanimous9]

I just downloaded it, I’m not familiar with it, I am working on doing that now.

[unanimous9]

this is what it said, but this is my first time using filezilla so I’m not sure it’s correct what I did.

I clicked carry on then it said this. but the remove site on the right was empty, I’m not sure if it should be

[Teodor]

Are you sure you know what you are doing with the ftp configuration on the server? And are you sure you don’t need to use ftps instead of ftp for connecting to your server? Something doesn’t look properly configured - maybe if you don’t know how to set this up contact your hosting provider.

[unanimous9]

I clearly said since the first post, I have not used filezilla before, If you cannot help best not too vs asking are you sure you know what you’re doing. If i did I wouldnt have open this post to ask those questions. I contacted the hosting they are not helping. This is my second post about the same issue in wappler I posted this same problem in may and it’s not being able to be resolve till november.

[Teodor]

I was not referring to filezilla but to your ftp server …
At least ask your hosting tell you what method to use - FTP or FTPS? As clearly the problem is not with Wappler.

[unanimous9]

even not referring to the filezilla, Wappler is a new program if i did know what i was doing again I wouldn’t open this post so what is the point of asking those questions instead of actually helping the person.

I did just tried both FTP and FTPS and the connection failed as well.

I emailed the support@wappler.io again no reply from this to provide support. yes the problem is with wappler because the filezilla did connect and wappler didn’t.

[sitestreet]

Wappler’s FTP works incredibly well so it has to be something in your settings which is causing the problem. Unfortunately, it’s very difficult to tell you what the problem is without actually trying the connection ourselves.

[patrick]

The ftp seems to fail on the TLS since the hostname of the certificate doesn’t match. Make sure host is filled in correctly or let your host fix the certificate.

[unanimous9]

great for you that doesn’t help me but sure.

[unanimous9]

ok I’ll ask and check back if it doesn’t work again

[TomD]

@patrick

The ftp seems to fail on the TLS since the hostname of the certificate doesn’t match

I regularly connect to quite a few servers and in most cases the certficates don’t match - eg for shared hosting there may be a single server certificate used during an FTP connection, which doesn’t match individual domains hosted on the server. This doesn’t cause any problem with FileZilla - or with Wappler, providing this option is set:
+ set ssl:verify-certificate no (eg in Wappler)
This setting seems to be used in this case.

[unanimous9]

The filezillla ftp connection was successful, I tried for 2 projects (2 diff domains) the ftp connection for both are successful in filezilla but not wappler. The issue seems to be within wappler. Please advise.

Here is what it said for the failed ftp connection for sixcloudweb

Testing Connection ...

+ set color:use-color yes

+ set cmd:interactive yes

+ set file:charset utf-8

+ set xfer:clobber on

+ set ftp:timezone

+ set cmd:show-status yes

+ set cmd:set-term-status yes

+ set ftp:list-options -a

+ set cmd:fail-exit yes

+ set cmd:time-style "%Y-%m-%d %H:%M:%S"

+ set ftp:ssl-allow no

+ set ssl:verify-certificate no

+ set net:max-retries 3

+ set net:timeout 20

+ set net:reconnect-interval-base 5

+ set net:reconnect-interval-multiplier 1

+ open -u **user**,**pass** ftp://**mysite.com**

---- Resolving host address...

---- 1 address found: xxx.xxx.xxx.xxx

+ ls

---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21

<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

<--- 220-You are user number 2 of 50 allowed.

<--- 220-Local time is now 10:07. Server port: 21.

<--- 220-This is a private system - No anonymous login

<--- 220 You will be disconnected after 15 minutes of inactivity.

---> FEAT

<--- 211-Extensions supported:

<--- UTF8

<--- EPRT

<--- IDLE

<--- MDTM

<--- SIZE

<--- MFMT

<--- REST STREAM

<--- MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;

<--- MLSD

<--- PRET

<--- AUTH TLS

<--- PBSZ

<--- PROT

<--- TVFS

<--- ESTA

<--- PASV

<--- EPSV

<--- SPSV

<--- ESTP

<--- 211 End.

---> OPTS UTF8 ON

<--- 504 Unknown command

---> USER **user**

**** Timeout - reconnecting

---- Closing control socket

---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21

<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

<--- 220-You are user number 2 of 50 allowed.

<--- 220-Local time is now 10:07. Server port: 21.

<--- 220-This is a private system - No anonymous login

<--- 220 You will be disconnected after 15 minutes of inactivity.

---> FEAT

<--- 211-Extensions supported:

<--- UTF8

<--- EPRT

<--- IDLE

<--- MDTM

<--- SIZE

<--- MFMT

<--- REST STREAM

<--- MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;

<--- MLSD

<--- PRET

<--- AUTH TLS

<--- PBSZ

<--- PROT

<--- TVFS

<--- ESTA

<--- PASV

<--- EPSV

<--- SPSV

<--- ESTP

<--- 211 End.

---> OPTS UTF8 ON

<--- 504 Unknown command

---> USER **user**

**** Timeout - reconnecting

---- Closing control socket

---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21

<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

<--- 220-You are user number 2 of 50 allowed.

<--- 220-Local time is now 10:07. Server port: 21.

<--- 220-This is a private system - No anonymous login

<--- 220 You will be disconnected after 15 minutes of inactivity.

---> FEAT

<--- 211-Extensions supported:

<--- UTF8

<--- EPRT

<--- IDLE

<--- MDTM

<--- SIZE

<--- MFMT

<--- REST STREAM

<--- MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;

<--- MLSD

<--- PRET

<--- AUTH TLS

<--- PBSZ

<--- PROT

<--- TVFS

<--- ESTA

<--- PASV

<--- EPSV

<--- SPSV

<--- ESTP

<--- 211 End.

---> OPTS UTF8 ON

<--- 504 Unknown command

---> USER **user**

**** Timeout - reconnecting

---- Closing control socket

ls: Fatal error: max-retries exceeded

2. this was the failed error for the ftp connection for happilynaturelle.com

Testing Connection ...

+ set color:use-color yes

+ set cmd:interactive yes

+ set file:charset utf-8

+ set xfer:clobber on

+ set ftp:timezone

+ set cmd:show-status yes

+ set cmd:set-term-status yes

+ set ftp:list-options -a

+ set cmd:fail-exit yes

+ set cmd:time-style "%Y-%m-%d %H:%M:%S"

+ set ftp:ssl-allow no

+ set ssl:verify-certificate no

+ set net:max-retries 3

+ set net:timeout 20

+ set net:reconnect-interval-base 5

+ set net:reconnect-interval-multiplier 1

+ open -u **user**,**pass** ftp://**mysite.com**

---- Resolving host address...

---- 1 address found: xxx.xxx.xxx.xxx

+ ls

---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21

<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

<--- 220-You are user number 3 of 50 allowed.

<--- 220-Local time is now 10:15. Server port: 21.

<--- 220-This is a private system - No anonymous login

<--- 220 You will be disconnected after 15 minutes of inactivity.

---> FEAT

<--- 211-Extensions supported:

<--- UTF8

<--- EPRT

<--- IDLE

<--- MDTM

<--- SIZE

<--- MFMT

<--- REST STREAM

<--- MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;

<--- MLSD

<--- PRET

<--- AUTH TLS

<--- PBSZ

<--- PROT

<--- TVFS

<--- ESTA

<--- PASV

<--- EPSV

<--- SPSV

<--- ESTP

<--- 211 End.

---> OPTS UTF8 ON

<--- 504 Unknown command

---> USER **user**

**** Timeout - reconnecting

---- Closing control socket

---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21

<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

<--- 220-You are user number 4 of 50 allowed.

<--- 220-Local time is now 10:16. Server port: 21.

<--- 220-This is a private system - No anonymous login

<--- 220 You will be disconnected after 15 minutes of inactivity.

---> FEAT

<--- 211-Extensions supported:

<--- UTF8

<--- EPRT

<--- IDLE

<--- MDTM

<--- SIZE

<--- MFMT

<--- REST STREAM

<--- MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;

<--- MLSD

<--- PRET

<--- AUTH TLS

<--- PBSZ

<--- PROT

<--- TVFS

<--- ESTA

<--- PASV

<--- EPSV

<--- SPSV

<--- ESTP

<--- 211 End.

---> OPTS UTF8 ON

<--- 504 Unknown command

---> USER **user**

**** Timeout - reconnecting

---- Closing control socket

---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21

<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

<--- 220-You are user number 3 of 50 allowed.

<--- 220-Local time is now 10:16. Server port: 21.

<--- 220-This is a private system - No anonymous login

<--- 220 You will be disconnected after 15 minutes of inactivity.

---> FEAT

<--- 211-Extensions supported:

<--- UTF8

<--- EPRT

<--- IDLE

<--- MDTM

<--- SIZE

<--- MFMT

<--- REST STREAM

<--- MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;

<--- MLSD

<--- PRET

<--- AUTH TLS

<--- PBSZ

<--- PROT

<--- TVFS

<--- ESTA

<--- PASV

<--- EPSV

<--- SPSV

<--- ESTP

<--- 211 End.

---> OPTS UTF8 ON

<--- 504 Unknown command

---> USER **user**

**** Timeout - reconnecting

---- Closing control socket

ls: Fatal error: max-retries exceeded

[unanimous9]

Any help?

<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:21. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 2 of 50 allowed.
<--- 220-Local time is now 00:21. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:22. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:22. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:23. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 2 of 50 allowed.
<--- 220-Local time is now 00:23. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:24. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 2 of 50 allowed.
<--- 220-Local time is now 00:24. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 2 of 50 allowed.
<--- 220-Local time is now 00:25. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:25. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:26. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 2 of 50 allowed.
<--- 220-Local time is now 00:26. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:27. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:27. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 2 of 50 allowed.
<--- 220-Local time is now 00:28. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:28. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 2 of 50 allowed.
<--- 220-Local time is now 00:29. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:29. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:30. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 2 of 50 allowed.
<--- 220-Local time is now 00:30. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:31. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 2 of 50 allowed.
<--- 220-Local time is now 00:31. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 2 of 50 allowed.
<--- 220-Local time is now 00:32. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 2 of 50 allowed.
<--- 220-Local time is now 00:32. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:33. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:33. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 2 of 50 allowed.
<--- 220-Local time is now 00:34. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:34. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
---- Connecting to **mysite.com** (xxx.xxx.xxx.xxx) port 21
<--- 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<--- 220-You are user number 1 of 50 allowed.
<--- 220-Local time is now 00:35. Server port: 21.
<--- 220-This is a private system - No anonymous login
<--- 220 You will be disconnected after 15 minutes of inactivity.
---> FEAT
<--- 211-Extensions supported:   
<---  UTF8
<---  EPRT
<---  IDLE
<---  MDTM
<---  SIZE
<---  MFMT
<---  REST STREAM
<---  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
<---  MLSD
<---  PRET
<---  AUTH TLS
<---  PBSZ
<---  PROT
<---  TVFS
<---  ESTA
<---  PASV
<---  EPSV
<---  SPSV
<---  ESTP
<--- 211 End.
---> OPTS UTF8 ON
<--- 504 Unknown command   
---> USER **user**
**** Timeout - reconnecting
---- Closing control socket
ls: Fatal error: max-retries exceeded

[unanimous9]

my hosting company said to contact wappler as i’ve successfully connected through filezilla, the problem is on this end.