Failure to make direct database connection

Greetings all,
look I have successfully made my database connection using workflows tab in wappler
but when I try to make a direct database connection, it fails to connect yet the tables cant be updated with out a direct data base connection.
how do I fix this please?

But fails to do the direct database connection as seen below

Are you using a proxy or vpn on your network?

Please check if your host allows direct connections to your database and if not, make sure to allow it.

Most databases only allow connections from trusted hosts, in most cases only localhost. So a connection from your server to the database works, but a connecting from your work computer doesn’t.

The direct connection is for connecting to the database directly from Wappler, you need to check with your host if you can access the database from remote. Sometimes you can whitelist an IP address or they allow you to connect using a secure (SSL or SSH) connection.