Error sending email

Wappler 3.9.7
Windows 10
Server PHP / Mysql

when I try to send an e-mail this error appears… I don’t know if they’ve already reported it I couldn’t find it in the search

@Teodor ?

Could it be related to this?

Unfortunately no :pensive:

So what SMTP server are you using? How is your mailer set up? Please show some screenshots showing the setup.

ok

Seems your SMTP server is rejecting to send the message for some reason.
You can enable detailed error reporting for the PHPMailer script to see what exactly is causing this:
Please open the following file in your site root:

/dmxConnectLib/PHPMailer/PHPMailer/PHPMailer.php

and edit line 401 from:

public $SMTPDebug = 1;

to

public $SMTPDebug = 3;

save the file and try sending the mail once again. You will see more detailed error in the console - please paste it here.

ok @Teodor hat should i look for here?

    2021-06-07 13:23:36 Connection: opening to mail.alsimob.com.br:587, timeout=300, options=array (  &#039;ssl&#039; =&gt;   array (    &#039;verify_peer&#039; =&gt; false,    &#039;verify_peer_name&#039; =&gt; false,    &#039;allow_self_signed&#039; =&gt; true,  ),)<br>
2021-06-07 13:23:36 Connection: opened<br>
2021-06-07 13:23:36 SERVER -&gt; CLIENT: 220-vps.alsdigital.com.br ESMTP Exim 4.94.2 #2 Mon, 07 Jun 2021 10:23:36 -0300 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail.<br>
2021-06-07 13:23:36 CLIENT -&gt; SERVER: EHLO www.imobiliariabellacitta.com.br<br>
2021-06-07 13:23:36 SERVER -&gt; CLIENT: 250-vps.alsdigital.com.br Hello www.imobiliariabellacitta.com.br [162.241.47.59]250-SIZE 52428800250-8BITMIME250-PIPELINING250-PIPE_CONNECT250-AUTH PLAIN LOGIN250-STARTTLS250 HELP<br>
2021-06-07 13:23:36 CLIENT -&gt; SERVER: STARTTLS<br>
2021-06-07 13:23:36 SERVER -&gt; CLIENT: 220 TLS go ahead<br>
2021-06-07 13:23:36 CLIENT -&gt; SERVER: EHLO www.imobiliariabellacitta.com.br<br>
2021-06-07 13:23:36 SERVER -&gt; CLIENT: 250-vps.alsdigital.com.br Hello www.imobiliariabellacitta.com.br [162.241.47.59]250-SIZE 52428800250-8BITMIME250-PIPELINING250-PIPE_CONNECT250-AUTH PLAIN LOGIN250 HELP<br>
2021-06-07 13:23:36 CLIENT -&gt; SERVER: AUTH LOGIN<br>
2021-06-07 13:23:36 SERVER -&gt; CLIENT: 334 VXNlcm5hbWU6<br>
2021-06-07 13:23:36 CLIENT -&gt; SERVER: [credentials hidden]<br>
2021-06-07 13:23:36 SERVER -&gt; CLIENT: 334 UGFzc3dvcmQ6<br>
2021-06-07 13:23:36 CLIENT -&gt; SERVER: [credentials hidden]<br>
2021-06-07 13:23:36 SERVER -&gt; CLIENT: 235 Authentication succeeded<br>
2021-06-07 13:23:36 CLIENT -&gt; SERVER: MAIL FROM:&lt;adriano@imobiliariabellacitta.com.br&gt;<br>
2021-06-07 13:23:36 SERVER -&gt; CLIENT: 250 OK<br>
2021-06-07 13:23:36 CLIENT -&gt; SERVER: RCPT TO:&lt;adriano@alsdigital.com.br&gt;<br>
2021-06-07 13:23:37 SERVER -&gt; CLIENT: 250 Accepted<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: DATA<br>
2021-06-07 13:23:37 SERVER -&gt; CLIENT: 354 Enter message, ending with &quot;.&quot; on a line by itself<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: Date: Mon, 7 Jun 2021 10:23:36 -0300<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: To: adriano@alsdigital.com.br<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: From: adriano@imobiliariabellacitta.com.br<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: Reply-To: adriano@imobiliariabellacitta.com.br<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: Subject: R: Gostei do imovel Ref. TERB9FFA<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: Message-ID: &lt;za10OsvuKChofq2Zl1FIHMLKzCW9J47H5S3LNaD68@www.imobiliariabellacitta.com.br&gt;<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: X-Mailer: PHPMailer 6.1.8 (https://github.com/PHPMailer/PHPMailer)<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: MIME-Version: 1.0<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: Content-Type: multipart/alternative;<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER:  boundary=&quot;b1_za10OsvuKChofq2Zl1FIHMLKzCW9J47H5S3LNaD68&quot;<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: Content-Transfer-Encoding: 8bit<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: <br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: This is a multi-part message in MIME format.<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: <br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: --b1_za10OsvuKChofq2Zl1FIHMLKzCW9J47H5S3LNaD68<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: Content-Type: text/plain; charset=utf-8<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: Content-Transfer-Encoding: 8bit<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: <br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: Voc&ecirc; recebeu uma resposta do siteNeg&oacute;cios imobili&aacute;riosSua mensagem:&nbsp;boa noite<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: a documenta&ccedil;&atilde;o desse lote esta ok? <br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: ele vai at&eacute; esse fundo com a arvore ou at&eacute; o arrimo?<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: <br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: Att<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: AlanResposta:&nbsp;teste de encaminhamentoIm&oacute;vel de interesse:https://www.imobiliariabellacitta.com.br/imovel/terreno-para-venda-jardim-europa-bauru-sp/ref/TERB9FFAAtenciosamente equipe:Neg&oacute;cios imobili&aacute;riosSite:&nbsp;https://www.imobiliariabellacitta.com.brE-mail:&nbsp;adriano@imobiliariabellacitta.com.br<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: <br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: --b1_za10OsvuKChofq2Zl1FIHMLKzCW9J47H5S3LNaD68<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: Content-Type: text/html; charset=utf-8<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: Content-Transfer-Encoding: 8bit<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: <br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: &lt;p&gt;Voc&ecirc; recebeu uma resposta do site&lt;br&gt;&lt;b&gt;Neg&oacute;cios imobili&aacute;rios&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Sua mensagem:&amp;nbsp;&lt;/b&gt;&lt;br&gt;boa noite<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: a documenta&ccedil;&atilde;o desse lote esta ok? <br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: ele vai at&eacute; esse fundo com a arvore ou at&eacute; o arrimo?<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: <br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: Att<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: Alan&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Resposta:&amp;nbsp;&lt;/b&gt;&lt;br&gt;teste de encaminhamento&lt;br&gt;&lt;br&gt;Im&oacute;vel de interesse:&lt;br&gt;&lt;a href=&quot;https://www.imobiliariabellacitta.com.br/imovel/terreno-para-venda-jardim-europa-bauru-sp/ref/TERB9FFA&quot;&gt;https://www.imobiliariabellacitta.com.br/imovel/terreno-para-venda-jardim-europa-bauru-sp/ref/TERB9FFA&lt;/a&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;b&gt;Atenciosamente equipe:&lt;/b&gt;&lt;br&gt;Neg&oacute;cios imobili&aacute;rios&lt;br&gt;&lt;b&gt;Site:&lt;/b&gt;&amp;nbsp;&lt;a href=&quot;https://www.imobiliariabellacitta.com.br&quot;&gt;https://www.imobiliariabellacitta.com.br&lt;/a&gt;&lt;br&gt;&lt;b&gt;E-mail:&lt;/b&gt;&amp;nbsp;adriano@imobiliariabellacitta.com.br&lt;/p&gt;<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: <br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: <br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: --b1_za10OsvuKChofq2Zl1FIHMLKzCW9J47H5S3LNaD68--<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: <br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: .<br>
2021-06-07 13:23:37 SERVER -&gt; CLIENT: 550-Your FROM address ( adriano@imobiliariabellacitta.com.br ,550-adriano@imobiliariabellacitta.com.br ) must match your authenticated email550 user ( send@alsimob.com.br ). Spoofing not allowed!<br>
2021-06-07 13:23:37 SMTP ERROR: DATA END command failed: 550-Your FROM address ( adriano@imobiliariabellacitta.com.br ,550-adriano@imobiliariabellacitta.com.br ) must match your authenticated email550 user ( send@alsimob.com.br ). Spoofing not allowed!<br>
SMTP Error: data not accepted.<br>
2021-06-07 13:23:37 CLIENT -&gt; SERVER: QUIT<br>
2021-06-07 13:23:37 SERVER -&gt; CLIENT: 221 vps.alsdigital.com.br closing connection<br>
2021-06-07 13:23:37 Connection: closed<br>
{"code":2,"file":"\/home\/alsimobc\/public_html\/dmxConnectLib\/PHPMailer\/PHPMailer\/PHPMailer.php","line":1910,"message":"SMTP Error: data not accepted.","trace":"#0 \/home\/alsimobc\/public_html\/dmxConnectLib\/PHPMailer\/PHPMailer\/PHPMailer.php(1601): PHPMailer\\PHPMailer\\PHPMailer->smtpSend('Date: Mon, 7 Ju...', 'This is a multi...')\n#1 \/home\/alsimobc\/public_html\/dmxConnectLib\/PHPMailer\/PHPMailer\/PHPMailer.php(1437): PHPMailer\\PHPMailer\\PHPMailer->postSend()\n#2 \/home\/alsimobc\/public_html\/dmxConnectLib\/modules\/mail.php(133): PHPMailer\\PHPMailer\\PHPMailer->send()\n#3 \/home\/alsimobc\/public_html\/dmxConnectLib\/lib\/App.php(195): modules\\mail->send(Object(stdClass), '')\n#4 \/home\/alsimobc\/public_html\/dmxConnectLib\/lib\/App.php(127): lib\\App->execSteps(Object(stdClass))\n#5 \/home\/alsimobc\/public_html\/dmxConnectLib\/modules\/core.php(93): lib\\App->exec(Object(stdClass), true)\n#6 \/home\/alsimobc\/public_html\/dmxConnectLib\/lib\/App.php(195): modules\\core->condition(Object(stdClass), '')\n#7 \/home\/alsimobc\/public_html\/dmxConnectLib\/lib\/App.php(159): lib\\App->execSteps(Object(stdClass))\n#8 \/home\/alsimobc\/public_html\/dmxConnectLib\/lib\/App.php(127): lib\\App->execSteps(Array)\n#9 \/home\/alsimobc\/public_html\/dmxConnectLib\/lib\/App.php(116): lib\\App->exec(Object(stdClass), false)\n#10 \/home\/alsimobc\/public_html\/dmxConnectLib\/lib\/App.php(94): lib\\App->exec(Object(stdClass))\n#11 \/home\/alsimobc\/public_html\/dmxConnect\/api\/Painel\/controllers\/mensagens\/enviar_resposta_painel.php(8): lib\\App->define(Object(stdClass))\n#12 {main}"}

Well that’s the error in details:

2021-06-07 13:23:37 SERVER -&gt; CLIENT: 550-Your FROM address ( adriano@imobiliariabellacitta.com.br ,550-adriano@imobiliariabellacitta.com.br ) must match your authenticated email550 user ( send@alsimob.com.br ). Spoofing not allowed!<br>

SMTP Error: data not accepted.<br>

ok thanks