Thanks much for your speedy support, honored to be attended by the ceo himself
But I don’t understand your instruction. I don’t see anything wrong in the web root settings and what “matching folder” you are talking about.
On my Local target, I have the folder C:\Users\User\project_pltfm (with all the dmx, css, assets…subfolders)
On my remote DB server, I have to use /www/ folder as per their instructions.
Anyway, I somehow fixed the problem by changing the DB name.