Database Connection Error - Access denied for user

Wappler General
1

I read an identical topic, but my issue wasn’t resolved by following the steps that fixed it for them.

When I try to establish a database connection, I get the following error:
Error connecting: Access denied for user ‘username’@‘c-24-11-148-250.hsd1.az.comcast.net’ (using password: YES)

My credentials are correct and the connection is working fine in Dreamweaver.

Database type: Custom
Database: MySQL/MariaDB
Host: My host IP
Port:
User: [username]
Password: [password]
Database: [database name]

I don’t have SSL or SSH on. The FTP connection required the database info to be filled out (?), and that is working correctly.

Any ideas?

2

Hi Aysling, welcome to Wappler. Usually this happens when:

1: A username or password is entered incorrectly (or other setting)
2: Your host doesn’t allow remote connections (most likely)

If you use a. third party database app like BeeKeeper, Navicat or MySQL Workbench can you connect?

Also, I assume ‘username’ in your error message has been changed from your actual username?

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3

I figured it out! Accidentally pasted an extra ’ ’ in my username.

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4

Great, good luck with your Wappler Journey.

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