Bug Report #1639401572050

[SWInfotech]

OS info

• Operating System : Windows 10.0.19043
• Wappler Version : 4.4.3

Problem description

…

Steps to reproduce

1. Wappler crashed after updating to 4.4.3
2. Only blank screen is opening, uninstall older and installed latest version, still the problem remains same
3. Picture attached
   

[sid]

Hi.
Try running with logging enabled and sharing the log.

How to report bugs together with the Wappler debug log

Updated for Wappler Version 1.1.0 and higher We have a built-in bug reporting in Wappler that auto post a topic in this forum together with the debug log. Starting from version 1.1.0 the logging isn’t available per default, so you need to restart Wappler with logging. You can do that by clicking on the Wappler’s tray icon (Windows right click) and then choose “Restart with Logging” Then reproduce your problem and choose to submit a bug report from the Wappler menu File / Submit error report ……

[SWInfotech]

Hi, Sir
Wappler was working fine since morning, at day time i have updated wappler 4.4.3 latest version. Suddenly wappler get hanged and i have restart it, reinstall it, but nothing is showing, without a black screen.

i have shared the log zip file below.

report1639408233076.zip (1.2 KB)

[George]

Is your project folder located on a network drive or so?

What kind of network drive?

What if you try a local drive?

[SWInfotech]

Hi sir,
All my projects are in local drive.

[SWInfotech]

I have uninstalled previous versions and newly installed the latest version 4.4.4
The log report i have attached below—
report1639464178130.zip (1.2 KB)

[George]

And did you get still the same error with the new version?

[SWInfotech]

yes sir

[George]

Could you try to reinstall Wappler completely clean from scratch, as explained in:

Reinstall Wappler from scratch

Sometimes you need to do a completely clean install of Wappler. You won’t be losing anything as Wappler is fully self containing and also your project preferences are stored in the project folders. You will only loose your projects list but you can recreate it easily later on with the “Open Existing Folder” option in the Wappler Project Manager. Here is how to do a full clean reinstall: On Windows Close Wappler and its launcher by right clicking on the tray icon and choosing Quit on Window…

[SWInfotech]

Hi sir, Thank you for your support, i have uninstall the wappler at the same time deleted the wappler folder from C:\Users\User_Name\AppData\Roaming folder.

After that i have installed the new version with signin, at first it shows that i didn’t have any active subscription but i have subscription upto Aug 2023.

Later i restart it which runs smoothly. Once Again Thank you @George and @sid sir