Remote shared server mysql2 error

Yes I've tried everything. If I change the db connection to Old MySql (Depreciated) as @Hyperbytes suggested, I finallly get past that error but I get this

{"status":"500","message":"Reached the max retries per request limit (which is 20). Refer to \"maxRetriesPerRequest\" option for details.","stack":"MaxRetriesPerRequestError: Reached the max retries per request limit (which is 20). Refer to \"maxRetriesPerRequest\" option for details.\n    at Socket.<anonymous> (/var/www/vhosts/callabsolute.com/createmyearrings.com/node_modules/ioredis/built/redis/event_handler.js:182:37)\n    at Object.onceWrapper (node:events:634:26)\n    at Socket.emit (node:events:519:28)\n    at TCP.<anonymous> (node:net:337:12)"}

Which seems to be related to this, but I don't know how to fix it or restart redis.

I was getting that max retries on Orangehost, and then when I tried a different hosting, I didn't the mysql2 error, but I did get the max retries per request error. I'm on my 13th hour of this....sigh...time for a beer. :beer: