In the beginning my story of decision-making…
I very much hope that Google translate will make the correct translation and will not make strong distortions in my text and my story will remain clear to you.
Wappler is a great product, and a friendly community is only positive emotions, but I really lack documentation. I am sure that the community can help on almost any issue, but when time is short and the solution must be found as quickly as possible usually helps extended documentation. For this reason, I began to have doubts: “Buy or not? And if you buy, how to save on the purchase?”. But then I caught myself thinking: "Stop, Ilya (that’s my name), you use only consumer approach! (and I do not like the consumer approach, it is very limited and because of it people do not see a lot of opportunities) it is Necessary to think using the approach of cooperation and creation!"Then I thought a little and all doubts disappeared, and the decision became obvious: “it is Necessary to take Personal License Wappler Pro!”
The fact is that even though I really miss the extended documentation and possibly some additional features in Wappler (it is difficult to cover everything that the program can and cannot do in 7 days of the trial period), I am very interested in Wappler developing and becoming better. That is why even if I remain disappointed in something, I consider my subscription as support for the project (my small investment in development). I believe in the Wappler team and in the community, and that together we can create a product that will be considered the “gold standard” of software for quick Assembly of applications of any complexity. That’s how a complex decision turned into a simple one, just changing the point of view of the question.
So now I am officially with you and will periodically contact you with perhaps not the most intelligent questions until I gain expertise.
Now for the question of the title of the topic. Have you thought about making another tariff plan with extended information support? Such support would guarantee the client a quick resolution of his question by the Wappler representative in the form of a short guide with screenshots (if there is no such guide already). Example: I have a question and it requires a quick solution. If I am a customer using a tariff I create a theme in a special section of the forum with the issue (all as well as now with “How To”), but the answer get a manual with screenshots during the day from the representative Wappler. This would definitely cost more than the existing rates but would find its buyer. At the same time, absolutely everyone would benefit from this:
Customers who have connected the tariff would receive emergency assistance in the form of documentation understandable to all. That would connect people who are confused by the lack of documentation at the moment.
Users on other rates would be able to use the generated documentation to solve their problems. In other words, there would be an active growth of documentation available to all.
This is economically beneficial for the Wappler itself. Yes, the income will not be as large as from the sale of basic tariff plans. But the tariff will not be unprofitable, adding a lot of points to the level of service.
Speaking for myself, at the moment I work in normal mode, but if I have a commercial project, I would not hesitate to connect such a tariff and was not afraid to start development on Wappler, despite the fact that I do not know it well enough.